INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact outdoor lighting product you see in the picture. We ensure that all our outdoor solar lights and light fixtures are accurately represented in the photos. Grayten’s products are crafted to match the displayed images, providing you with the same stylish and sustainable solar light solutions for your garden or patio.

Where can I view my sales receipt?

You can view your sales receipt from the Orders tab in the My Account page. Simply log in to your account, navigate to the Orders section, and select the relevant order to access your receipt.

Will you restock items indicated as “out of stock?”

Yes, we will restock items marked as “out of stock.” Please check back regularly, or sign up for notifications on the product page to stay updated when your desired outdoor lighting or solar light fixture becomes available again.

Where can I ship my order?

Currently, we ship orders within Canada only. For U.S. shipping inquiries, please contact us at info@grayten.com. We are happy to discuss possible shipping arrangements or future availability for your desired outdoor lighting products.

INFORMATION ABOUT US

Contact Grayten for Premium Outdoor Lighting Solutions

Have questions about our outdoor solar lights or outdoor light fixtures? We're here to help! Grayten is committed to providing Kingston with sustainable outdoor lighting for homes and gardens.